Questions? We're here.

Whether you're setting up your first pool or have a question about how something works, we're happy to help.

A few ways to reach us

We read every message. If you're stuck on something, we want to know.

Email us directly

support@pooled.money

We typically reply within a day

Not sure how something works?

Our how-it-works page covers the basics

See how it works →

Have feedback?

We're building this for you

Tell us what would make Pooled better

Quick answers

What if we don't hit our goal?

Everyone gets refunded automatically. No action needed.

What if we collect too much?

The overage is split back to contributors based on the rules you set.

Can I change the goal after people pay?

Yes, but contributors will be notified of any changes.

Send us a message

We'll get back to you as quickly as we can.